AI & Automation
Policies, manuals, help articles and product specs become a chatbot that answers accurately, cites its sources and says “I don’t know” instead of guessing.
The short version
General AI models don’t know your prices, policies or procedures, and when they don’t know, they may guess. For customer support or internal questions, a confident wrong answer is worse than no answer.
RAG solves this by retrieving the relevant parts of your own content before answering. The chatbot answers only from those sources, shows where the answer came from, and hands off or says it doesn’t know when the documents don’t cover the question.
What's included
Capabilities
Accuracy is designed and measured, not assumed.
Help centers, PDFs, policies, manuals, wikis and drives.
Every answer links to the passages it came from.
Users only get answers from documents they’re allowed to see.
Says when it doesn’t know and offers a human hand-off.
Content is re-indexed automatically when documents change.
See which questions your documents don’t answer yet.
How it works
We find the sources that matter and fix gaps and contradictions.
Documents are chunked, indexed and retrieval is tuned for your questions.
A test set of real questions measures answer quality before launch.
Launch on your site, help desk or Slack, and fill gaps from real questions.
Best fit
Popular in
No rip-and-replace. We integrate with what you already run.
FAQ
Straight answers to what buyers ask us most. Don't see yours? Ask on a free call.
Ask us directlyKeep exploring
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