Case study · Healthcare

Patient intake automation for a multi-location clinic

A multi-location clinic needed after-hours coverage without hiring a night desk.

The challenge

Calls outside business hours went to voicemail, and staff spent much of the day triaging the same routine questions by phone.

What we built

  • Chat and voice agents that answer common patient questions around the clock
  • Structured intake that collects the details staff need before a visit
  • Appointment booking directly into the clinic’s calendar stack
  • Clear hand-off to staff for anything clinical or urgent

The result

After-hours bookings increased and staff spent less time on repetitive phone work.

Taking projects for next month

Let's start something new together

Book a free 30-minute strategy call. We'll map the agents, automations and integrations worth building first, and tell you honestly what isn't.

No obligation Fixed-scope proposal You own the code