For Agencies

A white label support desk for your clients

We take the tickets your clients raise about their CRM, funnels, calendars and automations, so your team stops firefighting and gets back to billable work.

GHL troubleshootingDeliverabilityAutomationsCalendars & phone

Why agencies choose this

Support volume is what quietly burns agency teams

Retained clients generate a steady flow of small, urgent issues: a calendar stops syncing, an automation fires twice, a text never arrives. Each one pulls someone out of billable work, and the fix is often a guess.

Our support desk takes those tickets against your accounts, traces the actual cause, fixes it properly and documents what happened. Your client sees a fast, competent answer from your agency.

What’s included

  • Ticket intake through your channel or helpdesk
  • Root-cause diagnosis and fix
  • Deliverability, A2P and phone troubleshooting
  • Workflow and automation repairs
  • Client-ready replies written in your voice
  • Monthly summary of recurring issues
Get a fixed quote

How it works

Simple for you, invisible to your client

  1. 01

    Connect channels

    Slack, helpdesk or email, routed to our desk.

  2. 02

    Learn your accounts

    We audit and document your clients’ setups.

  3. 03

    Resolve tickets

    Diagnose, fix and reply in your agency’s name.

  4. 04

    Prevent repeats

    Monthly report on recurring issues and fixes.

Fit check

Is this model right for you?

Honest guidance so you pick the model that fits the gap you actually have.

A good fit if…

  • Agencies with many retained GHL clients
  • Teams losing hours to support requests
  • Agencies without a dedicated technical person
  • SaaS-mode agencies supporting subscribers

Not a fit if…

  • Agencies with very few active clients
  • Requests for us to speak to clients by phone

FAQ

White label support desk: FAQ

Straight answers to what buyers ask us most. Don't see yours? Ask on a free call.

Ask us directly

GoHighLevel workflows and triggers, calendars, forms, funnels, email deliverability, SMS and A2P issues, phone setup, integrations and reporting.

Only in your name and through your channels, if you want that. Many agencies prefer we write the reply and their account manager sends it.

Response targets are agreed in your plan based on your ticket volume and client expectations.

Yes. We support sub-account users for agencies running GoHighLevel SaaS mode.

Taking projects for next month

Let's start something new together

Book a free 30-minute strategy call. We'll map the agents, automations and integrations worth building first, and tell you honestly what isn't.

No obligation Fixed-scope proposal You own the code