AI Voice & Calls
AI transcribes, summarizes and scores 100% of your calls, human and AI, so you can coach your team, catch problems early and understand why customers call.
The short version
Most managers listen to a handful of calls a week, if that. Patterns in lost deals, rude answers, missed upsells or compliance slips go unnoticed until they show up in revenue or complaints.
AI call analytics reviews every call against the checklist you care about: did the agent ask for the appointment, quote correctly, confirm details, follow the required disclosures. It flags the calls worth listening to and surfaces trends across the whole team.
What's included
Capabilities
Works for human teams, AI agents, or both side by side.
Searchable transcripts with speaker labels for every call.
Score calls on greeting, discovery, booking attempt, accuracy and disclosures.
Flag calls where a hot lead wasn’t offered an appointment or quote.
Check that required disclosures and consent statements were made.
See why customers call and how that changes week to week.
Summaries, outcomes and scores land on the contact record.
How it works
We connect your phone system or AI agent platform to receive recordings.
We turn your standards into a scoring checklist and outcome tags.
AI scores are compared with your managers’ scores and adjusted.
Dashboards and alerts go live, with a monthly insight review.
Best fit
Popular in
No rip-and-replace. We integrate with what you already run.
FAQ
Straight answers to what buyers ask us most. Don't see yours? Ask on a free call.
Ask us directlyKeep exploring
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Taking projects for next month
Book a free 30-minute strategy call. We'll map the agents, automations and integrations worth building first, and tell you honestly what isn't.