AI & Automation
Sales, support and booking inboxes are triaged, answered and logged automatically. Your team approves replies in one click, or lets routine ones send on their own.
The short version
Quote requests, booking changes, supplier messages and support questions pile up in shared inboxes. Important emails get buried, response times slip and details are retyped into other systems.
An AI inbox assistant sorts every email by type and urgency, routes it to the right person, drafts a reply that uses your policies and the customer’s history, and logs the important details. Your team reviews and sends, and simple requests can be answered automatically.
What's included
Capabilities
Keep the human touch on email while removing the busywork.
Emails are labeled by type, urgency and owner as they arrive.
Replies use your policies, prices and the customer’s history.
Names, dates, order numbers and requests are captured automatically.
Threads waiting on a reply are surfaced before they go cold.
Choose which categories need review and which can send automatically.
Track volume, categories and response times by inbox.
How it works
We sample recent emails to define categories and common replies.
Connect Gmail or Outlook, your CRM and your knowledge sources.
The AI drafts replies while your team reviews and edits them.
Categories with consistently good drafts move to auto-send.
Best fit
Popular in
No rip-and-replace. We integrate with what you already run.
FAQ
Straight answers to what buyers ask us most. Don't see yours? Ask on a free call.
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